All sales are issued subject to these Terms and Conditions, the Harassment Policy, the Equality and Diversity Policy, the Privacy Policy, and the Complaints Procedure (together the ‘Rules and Regulations’) of the Edinburgh Women’s Fiction Festival (‘EWFF’). No order will be accepted until we have received payment of the whole of the price of the tickets that you order. By accepting your order we bring into existence a legally binding contract between ourselves and you.

1. Please check your ticket/s as mistakes cannot always be rectified.
   

2. Concessions are available to people under 26, full-time students, booksellers, librarians,  job seekers, senior citizens (over 60s), disabled people (plus one carer) and those on low income. Only one discount available per ticket. Proof of entitlement may be required.
   

3. EWFF regrets that once purchased, tickets cannot be transferred, exchanged, refunded or returned unless the event is canceled, rescheduled, or if details of the event are significantly changed after an order is placed. In the event of the cancellation/change of an event, the Management will only refund the face value of the ticket.  If an event is canceled, rescheduled or changed, EWFF will use reasonable endeavours to notify ticket holders of the cancellation/change. Please note that EWFF cannot guarantee that ticket holders will be informed of such cancellation before the date of the event.
   

4. The Board of Trustees reserves the right to refuse admission should patrons breach any Rules and Regulations of the EWFF.
   

5. EWFF may on occasions have to conduct security searches to ensure the safety of the patrons.
   

6. Events start punctually. To avoid disruption to authors and other audience members, latecomers  may not be admitted after the start of events and no refunds will be given.
   

7. EWFF cannot be held responsible for any tickets that are lost or stolen.
   

8. EWFF reserves the right to cancel ticket bookings that it reasonably suspects to have been made fraudulently.
   

9. Tickets are sold subject to the EWFF's right to alter or vary the programme due to circumstances beyond its control without being obliged to refund monies or exchange tickets.
   

10. If a ticket is re-sold or transferred for profit or commercial gain by anyone other than EWFF it may be voided and the holder may be refused entry to, required to exit from and/or banned/excluded from EWFF
    

11. The EWFF operates a No Smoking policy in all venues.
    

12. All personal data is managed in accordance with appropriate UK and European data protection and freedom of information legislation. For information visit www.informationcommissioner.gov.uk
    

13. EWFF cannot accept responsibility for any personal property.
    

14. Ticket holders consent to being filmed, photographed and recorded as members of the audience. The resulting film footage, images and recordings may be used to promote the festival and its activities in print, in the media and on websites. EWFF will endeavour to inform patrons prior to the commencement of the event if filming is to take place.
    

15. If an event is rescheduled, ticket holders will be offered tickets to the rescheduled event, equivalent to the face value of the ticket
    

16. The ticket holder must comply with all relevant statutes, safety announcements and regulations whilst attending the event. Breach of any of these conditions or any unacceptable behaviour likely to cause damage, nuisance or injury shall enable EWFF to eject the ticket holder from the theatre and the site.
    

17. Tickets may be restricted to a maximum number per person. EWFF reserves the right to cancel tickets purchased in excess of this number.
    

18. Children/school parties/those in need of special care are the responsibility of their parents/guardians/teachers/carers who must ensure appropriate behaviour is followed in the theatres. Failure may result in the ticket holder being refused entry to, or required to leave the theatre and/or the site.
    

19. EWFF reserves the right to alter, suspend or remove concessions, discounts and availability without prior notice. This does not affect your statutory rights.
    

20. All advertised discounts are subject to availability and offered at EWFF's discretion. Promotions are subject to availability and may be subject to pre-set eligibility criteria (as defined at point of promotion). Only one discount per ticket.
    

21. Ticket holders acknowledge that they are responsible for the payment of ticket/s and/or any loss or damage they may cause at EWFF and/or third parties it may act on behalf of.
    

22. To the fullest extent permissible in law, EWFF shall be entitled to assign any of its rights or obligations under these Terms and Conditions.
    

23. None of the terms of this Agreement may be relied upon or enforced under the Contracts (Rights of Third Parties) Act 1999 by any third party that is not a party to this Agreement.
    

24. If any provision of these Terms & Conditions is found to be invalid or unenforceable by a court, the invalid or unenforceable provision shall be severed or amended in such a manner as to render the rest of the provision/s and remainder of the Agreement valid or enforceable.
    

EWFF reserves the right to alter or amend these terms and conditions without prior notification.

For more information please contact:
EWFF at edinburghwomensfictionfestival@gmail.com